Orders are processed within 1 business day. Garden tools and tool sets then typically arrive 1–3 business days after dispatch. Oversized or bulk orders that ship by freight typically arrive 3–7 business days after dispatch.

You’ll receive a tracking number by email once your order ships. Allow up to 48 hours for tracking to update, then use our Track Your Order page or contact us with your order number.

Yes. Standard shipping is free on every order to the contiguous United States — including freight items — with no minimum and no hidden fees.

Not at this time. We ship only within the 48 contiguous United States.

Orders placed before 11:00 PM Central Time on a business day are processed that day. Orders placed after the cut-off, on weekends, or on federal holidays are processed the next business day.

Most of our tools ship by standard parcel. Oversized items and large bulk orders may ship by freight, with a scheduled delivery appointment and curbside delivery. Freight items are marked on the product page.

No. Each order ships to one address — please place a separate order for each destination.

Contact us right away at [email protected] or +1 (661) 237-4169. We can update the address before dispatch, but changes may not be possible once your order has shipped.

If a package comes back to us as undeliverable, we’ll contact you to arrange reshipment or a refund under our Refund & Returns Policy.

Visa, Mastercard, American Express, PayPal, Google Pay, and Apple Pay. Card payments are processed securely by partners such as Stripe and PayPal.

All available payment options are shown at checkout. If you have questions about paying for a larger order, contact us.

Yes. Every page is protected with SSL/TLS encryption, payments go through PCI DSS compliant providers, and we never store your full card number.

Yes — at any time before it ships, for a full refund with no fees. Contact us as soon as possible, since orders are processed within 1 business day.

Contact us right away at [email protected]. We’ll do our best to make changes before your order is processed or shipped.

You can return any item — defective or not — within 90 days of delivery, in new or like-new condition.

We do. YardCraft Tools LLC covers all return shipping with a free prepaid label, and we never charge restocking fees.

Refunds are processed within 3–5 business days after we receive and inspect your returned item.

Email [email protected] to start a free return, then place a new order for the item you’d like instead.

Don’t use it. Email [email protected] with your order number and clear photos, and we’ll arrange a replacement or refund at no cost to you.

Contact us with your order number and photos. Depending on the situation, we’ll send replacement parts, ship a full replacement, or issue a refund.

Where a manufacturer’s warranty applies, it covers your product, and we’ll help you with any claim. Every order is also protected by our 90-day return policy.

Warranty terms are set by each manufacturer and typically cover manufacturing defects under normal use. We’ll share the applicable terms when you contact us.

Email [email protected] with your order number, product details, and a description of the issue, and we’ll guide you through the next steps.

Availability varies by product. Contact us with your product details and we’ll let you know what’s available.

We don’t currently offer in-home assembly or white-glove delivery. Most of our garden tools arrive ready to use.

Yes. Any assembly or care instructions are listed in the product description and included with your delivery.

Try refreshing the page or clearing your browser cache. If the problem continues, email [email protected] and tell us which device and browser you’re using.

Take a screenshot of the error and email it to [email protected] with a short description of what you were doing, so we can investigate.