Billing Policy
How payments, pricing, sales tax, security, disputes, and cancellations work when you order garden tools and outdoor gear from yardcrafttools.com.
No surprises: the total you see at checkout is the total you pay — and if we ever cancel an order, you’re notified and fully refunded.
This Billing Policy applies to all orders placed on yardcrafttools.com, operated by YardCraft Tools LLC. By placing an order with us, you agree to the terms in this policy. Please read it carefully before completing your purchase.
Order Acceptance and Right to Refuse
YardCraft Tools LLC reserves the right to refuse or cancel any order placed through our website. We may limit or cancel quantities purchased per person, per household, or per order. These limits may apply to orders placed under the same customer account, the same payment card, and/or the same billing or shipping address.
If we change or cancel an order, we will notify you by email at the address provided when you placed the order, and any amount charged for cancelled items will be refunded in full to your original payment method.
Accepted Payment Methods
- Cards: Visa, Mastercard, American Express, and Discover.
- Digital wallets: PayPal and Google Pay.
- Card payments are processed securely by our payment partners, including Stripe.
All prices are listed and charged in U.S. dollars (USD).
Payment Authorization
By submitting an order, you confirm that:
- The payment method you’re using is yours, or you are authorized to use it.
- Your billing information is accurate and complete.
- You have sufficient funds or credit available to cover the order total.
YardCraft Tools LLC may verify payment information before processing an order. Orders that appear fraudulent may be cancelled; if you were charged, we’ll refund the full amount to your original payment method.
Pricing and Billing Accuracy
We work to keep every price on our website accurate and up to date. In the rare event of a pricing or technical error, YardCraft Tools LLC will contact you before processing your order, and you can either confirm the order at the correct price or cancel it for a full refund.
Sales tax: applicable sales tax is calculated at checkout based on your shipping address, in line with U.S. tax laws, and is shown before you pay.
Payment Security
Every page on yardcrafttools.com is protected with SSL/TLS encryption, and payments are processed through PCI DSS compliant payment providers. YardCraft Tools LLC never stores, accesses, or retains your full card number.
After a completed transaction, we keep only your billing address, shipping address, order details, and the last 4 digits of your payment card, for order reference and customer support.
Chargebacks and Payment Disputes
If you have a concern about a charge, please contact us at [email protected] before filing a chargeback with your bank or payment provider — we’re committed to resolving billing issues quickly and fairly.
Chargebacks are intended for fraudulent or unauthorized transactions. YardCraft Tools LLC may respond to chargebacks we believe are not legitimate, and filing a chargeback for a delivered order without contacting us first may result in restrictions on future orders. Nothing in this section limits your rights under applicable law or your card issuer’s rules.
Order Cancellations
Need to cancel? Contact us as soon as possible at [email protected] or +1 (661) 237-4169. If your order hasn’t been processed or shipped yet, we’ll cancel it and issue a full refund. Once an order has shipped, it’s covered by our Refund & Returns Policy.
Changes to This Policy
YardCraft Tools LLC may update this Billing Policy from time to time. The “Last updated” date at the top of this page shows the latest revision. Changes apply to orders placed after they’re posted; your continued use of our website after changes means you accept the updated policy.
Contact Us
Billing questions or payment issues? Contact YardCraft Tools LLC:
Billing FAQ
Visa, Mastercard, American Express, Discover, PayPal, and Google Pay. All charges are in U.S. dollars.
No. The total shown at checkout — including any applicable sales tax — is exactly what you’re charged. Standard shipping is free.
We’ll contact you before processing the order. You can confirm at the correct price or cancel for a full refund.
No. Payments go through PCI DSS compliant providers. We only keep the last 4 digits for reference.
Yes, if it hasn’t been processed or shipped — contact us right away for a full refund. Shipped orders fall under our Refund & Returns Policy.